1. Eligibility for Returns

a. Damaged or Defective Items: If you receive a damaged or defective item, please contact us within five (5) days of delivery. We may require photographic evidence or a detailed description of the issue.

b. Not as Described: Items significantly different from their descriptions may be eligible for return. Please reach out to us within five (5) days of receiving the item.

2. Return Process

a. Initiating Returns: Contact our customer support team at support@bytebuy.com to initiate a return. Provide your order number and a detailed reason for the return.

b. Return Authorization: Once authorized, we will provide instructions on how and where to return the item.

c. Return Shipping: Customers are responsible for return shipping costs.

4. Refund Process

a. Refund Method: Refunds will be issued using the original payment method.

5. Exceptions

a. Ineligible Returns: Items not meeting the criteria outlined in this policy will not be accepted for return.

By using ByteBuy's services, you agree to abide by this return policy. We reserve the right to update or modify this policy at any time. Please reach out to our customer support team for any inquiries or assistance regarding returns.